Terms and conditions

Lead time & Delivery

  1. Manufacturing lead time is a function of order size, current order book and product complexity. For leadtime crucial orders please check with us before ordering.
  2. For standard size products, in one of the standard colours and standard single clear glazing the following estimates can be used:o 1-4 windows or 2 doors or 1 stacking door – 4 working dayso 5-10 windows or 4 doors or 2-3 stacking doors – 7 working dayso Mixed order < R50 000 – 10 working Days
  3. Orders larger than R50 000 please enquire for specific leadtime.
  4. A complete order is regarded as a signed quotation with sizes and designs finalized.
  5. Non-standard finishes, Special glazing, Double Glazing, special hardware requirements or any design deviation from the standard pricelist will affect the delivery lead times and are not always in the control of PG Aluminium.
  6. Any revisions or changes to original order could necessitate a review of the quoted lead time.
  7. A final delivery and installation date will be confirmed once al products have been manufactured.• Prices are quoted Ex-Factory collection. Delivery can be requested and quoted separately.
  8. Products (Aluminium and Glass) are covered by protective tape and film. Any additional packaging requirements will be separately quoted on request.

Payment terms

  1. A 50% deposit is payable and forms part of the acceptance of this quote and confirmation of order.
  2. The balance is payable on completion of the manufacturing process and prior to collection or delivery.
  3. Completed products can be inspected at our factory prior to final payment should you wish to do so.
  4. PG Aluminium does not agree to a retention amount.
  5. In the event of cancellation or amendment of the order by the client, a cancellation fee shall apply.
  6. Any other payment terms need to be specifically agreed and will follow our other relevant policies.

Quality Guaranteed

  1. Product quality should be inspected by client on acceptance of the products.
  2. PG Aluminium Johannesburg North guarantees all its products for a period of 12 months against latent defect and workmanship. The defective product or component will be replaced Ex-Factory.
  3. Products are designed to conform to national building standards and AAAMSA standards.
  4. All products are manufactured from SABS approved materials.
  5. Glazing is according to SA Glazing standards. We are unable to furnish a SAGGA glazing certificate for Supply-Only products. We can provide a PGAluminium manufacturing certificate on request.
  6. Intruderprufe® glazing carries a 30 year warranty.
  7. Powder coated and anodised finishes carry a10 year guarantee (refer relevant SABS Code)
  8. Hardware warranties differ from brand to brand and are subject to the specific application.


  1. The quotation is based on the sizes of product quoted exactly as per pricelist. Sizes indicated on the Design specification are actual sizes. It is recommended that actual sizes are 10 mm smaller than opening sizes.
  2. It is recommended that apertures of the building are measured after the building process is completed and before the final order is placed on PG Aluminium. A 10mm tolerance from opening size is recommended.
  3. Fixing lugs for casement windows are included but excluded are all screws, anchors, installation packers, silicone or any other consum-ables that could be required in the installation process.